Your First Visit

What to Expect During Your First Visit

When you first contact Healing Hands, we will ask several questions about your current condition, as well as information about what health insurance you carry. Don’t be alarmed if we ask if the reason for your visit is a result of an auto accident.

We ask that you arrive about 10 minutes before your appointment so that you can fill out some paperwork. Please bring a photo ID and your insurance card if you will be utilizing insurance benefits for your treatment. Our receptionists are knowledgeable and will help you complete the paperwork required for your initial examination if you need assistance.

During the first few minutes of your visit, Dr. Cao will ask you about your current muscular/skeletal condition and get a sense of your medical history. She will also conduct an examination of your health and the affected area. We encourage you to ask questions during this and all subsequent visits about your treatment and care so you can better understand the process. We also encourage you to share with Dr. Cao your own exercise and activity habits – daily movement can impact treatment.

Once your examination is complete, you will work alongside Dr. Cao to create short and long term goals for your treatment. Discussing goals is vital because it helps align a patient’s wants with their body’s needs. You may want to go back to working out in the gym or finishing off your to-do list of yard work, but your body might not be ready.

Dr. Cao provides adjustments manually, which is also called a Diversified Technique. If you prefer, she can use other techniques, such as performing adjustments with an activator designed to apply specific pressure to the area. While on the table you are asked questions about any pain or discomfort you have been experiencing, and then Dr. Cao applies pressure to an affected area to realign your structural integrity, and correct vertebral subluxations also known as restrictions.

After your adjustment, recommendations may be made for certain activities to be increased or restricted. You may also be given stretches to perform at home and instructions to drink plenty of water to help with soreness. Dr. Cao will also make recommendations for a treatment schedule going forward. We ask that you book appointments as soon as possible to ensure that you are able to schedule a time that works for your schedule.

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What Patients Are Saying About Healing Hands

  • - Joseph

    "I had bad back pain, and honestly thought I was disabled permanently. A couple of sessions with Kelly really did the trick. Brilliant chiropractor, and the masseuses there are good too."

  • -Scott

    "The day after my son's first visit with Dr. Cao, he was pain free! She asked to see Sean a couple weeks later to be sure his adjustments held and now he is completely fine. Should he, or his brothers, have any falls or injuries involving their backs and/or necks in the future our first stop will be to the chiropractor."

  • -Suzanne

    "Healing Hands is a very warm and inviting environment. I look forward to my visits there, because they are often the most relaxing part of my week. I highly recommend Healing Hands to anyone in need of help with back pain, but especially to pregnant women whose backs go through so much extra stress with the weight of pregnancy, and do not have a lot of other options."

  • -M. Tebo

    "I have been helped immensely by Dr. Kelly Cao. I was in a great deal of pain, never thought I would walk normal again, due to a slip and fall accident on black ice. I had a lot of problems ongoing from this fall. Dr. Cao always helps. No matter the pain, I do not take pain pills, I trust and believe in Dr. Cao's therapy."

  • -Jim

    I would highly recommend Dr. Cao to anyone that has pain. She is a fantastic Doctor. Unlike most doctors that I have seen in the past, she listens and then addresses the issue with a comprehensive approach which combines Chiropractic Adjustment and Medical Massage. The bottom line is.... It Works!

    I can't thank you enough Dr. Cao for relieving me of my pain!"

  • I've been seeing Dr. Cao for myself and thinking chiropractic adjustments would put an end to Sean's pain much quicker than traditional medicine's methods, I asked if she treats children. Thankfully, Dr. Cao does in fact treat children and my insurance covers the visits.

  • -Scott

    "The day after my son's first visit with Dr. Cao, he was pain free! She asked to see Sean a couple weeks later to be sure his adjustments held and now he is completely fine. Should he, or his brothers, have any falls or injuries involving their backs and/or necks in the future our first stop will be to the chiropractor."

  • -John

    "I am extremely grateful to Dr. Cao, I thought I really did it this time. Dr. Cao is a absolute professional, she knows what she's doing and I would without hesitation recommend her to anyone and Wendy will make the insurance end if it a breeze."

  • -Ann

    "After a single visit, my symptoms were substantially improved. I was able to stop decongestants without a recurrence of vertigo. I was delighted to get relief without medications. When my symptoms re-appeared this August, I returned to Dr. Cao with the same results. In addition, Dr. Cao recommended a new stretch to add to my daily routine. I am eager to see if it provides even more relief!"

  • -Jessica 6/10

    "Seeing Dr. Cao was the best thing I did in my recovery and I owe it to her that I am back to my old self again, as Dr's didn't seem to be too optimistic that I would feel 100% again. Boy am I glad they were wrong!"

  • -Jeff

    Since visiting Healing Hands in the past 2 months, I have gotten back my full range of motion, my pain has subsided and I no longer wake up in the morning with stiffness in my back.

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