Testimonials

I first came to Healing Hands Chiropractic for neck, shoulder and arm pain. Dr. Cao was amazingly helpful, and I felt better within a few sessions. Then she suggested that I also utilize the massage component of the practice, and I was so happy with the results!

Unfortunately, this was right before Christmas, and before I knew it, I had lower back pain as well. So my focus changed, but again, both facets of the treatment were so helpful.

I think what I love most about this practice is the people. The desk staff, the massage therapists, and Dr. Cao are all thorough, kind, and informative. The building itself is beautiful, and the atmosphere is more like a spa than a medical office, which I really enjoy. I feel like I am indulging myself when I go there!

– N. Spivey 3/15

 

I suffer from sever neck pain and headache’s. For a very long time nothing would subside the pain. I finally found Dr. Cao and I couldn’t be happier with my experience. She was extremely inviting and made me feel comfortable. I can actually say that I have little to no pain since i’ve been seeing Dr. Cao! I highly recommend her, she is amazing at what she does! I am now addicted!!!

– N. Horgan 6/15

 

I was hit by a car and suffered a separated shoulder and neck pain caused by whiplash. When I went to the hospital the first doctor I saw suggested surgery. I was a little on the fence about it because I had never received surgery before and the doctor said although it would help there would always be chance of a re-injury. The second doctor I saw suggested I see a chiropractor. I can definitely say that Dr. Cao and Healing Hands Chiropractic was the best choice. Their excellent service and welcoming environment has healed my shoulder and neck pain back to 100%. I cant thank them enough!

– C. Oconnor 6/15

 

I had been having shoulder problems and diagnosed by an orthopedic with inflammation of the AC joint and bicep tendonitis. His answer was a cortisone shot. This was effective for about 2 weeks and I was constantly in pain and could not work out with the stamina I was used too. It was recommended that I try a chiropractor- Dr. Cao. I had no experience with a chiropractor and assumed it was a treatment for the bones so I was skeptical. How is a bone doctor going to help my muscles and pains? Very early on in treatment I realized how wrong I was. Dr. Cao has worked every muscle and tissue area around my shoulder and I am not in pain anymore. I get immediate relief from each treatment. I have adjustments on my neck and spine also which alleviate most of the tension in my back and shoulders. She also targets areas in my hip and leg that I didn’t realize I was having problems with. I walk out of her office upright and in no pain! I have seen a decline in the amount of headaches and migraines I was used to getting. I also go for massage treatment in her office. You have not had a massage until you get a chiropractic massage. It works in conjunction with the treatment I am getting from Dr. Cao and has been very effective in my recovery. Not to mention the great feeling and relaxation you should get from a massage. I was worried I would be on shots and in pain for the rest of my life. I am working out strong again with my shoulder and gaining strength back in it all the times. I have been receiving treatment for 2 months and I can honestly say it has made an incredible difference. I am working toward being 100% again with the help of Dr. Cao and her massage therapist Kim. I would recommend this to anyone in pain and not getting any relief from their current treatments….

– J. Oconnor 6/14

 

I have been suffering from lower back, hip, and leg pain for about 10 years due to sports related injuries. After receiving my MRI, and seeing doctors and chiropractors without any real relief, I essentially gave up. I figured, “It is what it is” and I’ll just learn to live with it. After having my son two years ago, and realizing that I wanted to be able to pick him up, play with him, go for long walks, and not be using a cane at 38 years old, I decided to look for another option. I looked for a chiropractor that was near my workplace and found Healing Hands. Upon my initial visit, I knew something was different than places I’d been or providers I’ve seen previously. Kelly took a personal interest in my case, and was intent on finding out how she could find some relief for me. I have only been going to Kelly for about a month now, and upon my last visit, I proudly told her that I “feel better than I have in about 5-6 years”. With each visit, I feel marked improvement, and I feel like I’m a true participant in my own treatment. Kelly listens to you, talks about what she thinks the issue may be, and then explains in detail the treatment you’ll receive and how that will affect you. She refuses to let you give up, and always says that “pain is not supposed to be a lifestyle.” Under her care, I’m starting to see exactly what she means. You don’t have to just accept the fact that you’re getting older and will have nagging pain. There is something you can do. I am so glad that I found Healing Hands and would recommend Kelly to anyone who is experiencing pain and thinks there is no other options for them. Thank you Kelly!

– K. Melanson 6/14

 

A few years ago I moved to Worcester and needed to locate local chiropractic care. After years of hip and back pain, and unsuccessful steroid injections, I needed to try chiropractic again. After an internet search, I chose Dr. Cao because she had excellent reviews from other clients. I had 4 or 5 visits and for the first time my hip pain was gone! I have never been more satisfied with treatment for my pain. Of course, I have to return occasionally, because I just keep getting older and having pain in other areas :) And I’ll always return to Dr. Cao.

– Stephanie F. 5/14

 

It was not till 3 months after my rollover car accident I discovered extreme discomfort in my entire back and hips. Eager to recover, but anxious to find someone I was comfortable with and that would actually correct the issues I was experiencing, I searched for a chiropractor in the Worcester area. I stumbled upon Healing Hands and thought I’d give them a try. I cannot say how glad I am that I had. I left my first appointment with Dr. Kelly Cao and felt literally “healed.” The heat treatment and adjustment were completely painless and all my pain was gone. But due to her expertise I did learn it would take continuous treatment to completely recover. Worried I could not pay out of pocket I filled out my PIP application for my Insurance and my treatment was completely covered by my car insurance and State Health Insurance. So as the pain returned so did I to Healing Hands. My weekly visits have significantly subsided my pain and I am confident in my decision to see Dr. Cao.

– A. Garlicki 4/14

 

I had bad back pain, and honestly thought I was disabled permanently. A couple of sessions with Kelly really did the trick. Brilliant chiropractor, and the masseuses there are good too.

– Joseph 12/2013

 

For a long time I wanted to try a chiropractor and was afraid because i did not have enough information regarding the practice. I have had for a long time tension in my lower back and my shoulders with lots of pain. I tried heat and muscle rubbing lotions to only temporary relief because I was not getting the issue resolved I was just patching it. I looked on my insurance companies website to see who accepted my insurance for chiropractor services and seen many but Healing Hands was 3 minutes from my home. I called in and had a consultation the following day that was a plus. By the 2nd appointment I had no more lower back pain after years of struggling with it. Finally able to wear my stilettos was a magnificent accomplishment. My shoulders need a bit more work to loosen up but now is just tension on the shoulders NO more pain!. I will recommend this business to anyone that is looking for relief without any success.

– Arelis 11/13

 

For several years I’ve experienced intermittent back pain and have been, let’s just say, living with it. As an adult who sits hunched over at her computer most of her work day, the problem has only become more consistent. Dr. Cao was referred to me by a friend who was tired of hearing me complain about my back. I was skeptical as I never considered myself in too bad shape. When I walked up to her building and saw a sign in the window that read, “pain is not a lifestyle,” I felt a surge of hope. After being adjusted I immediately felt as though someone had hit a re-set button for me. I realized that I had been living in pain and accepting that. I’m happy to say, not anymore! Dr. Cao is becoming an essential resource for me. I’ve been able to rely on her for answers to a range of health care issues. She is very knowledgeable and attentive. Dr. Cao and staff have always been welcoming and professional. The office is a small, nice, clean space with a peaceful setting. I highly recommend the practice to anyone seeking preventive or therapeutic chiropractic treatment.

-Aveda 10/13

 

Since I was a teenager I have battled with Si joint pain, debilitating at times. I have seen multiple doctors, had x-rays, with no results except more pain. I was visiting home during the holidays when my back acted up, my brother had me see Dr. Cao… I haven’t been the same since! I saw her twice a week for 3 weeks, she was attentive, and calming. She listened to my problems and created a recovery plan. By the time I left, my back was in the best condition it had ever been.

As part of continuing maintenance I found a chiropractor where I lived. Little did I know I was spoiled by Dr. Cao, the new doctor was terrible! I felt like I was being pushed through an assembly line. I have tried to find a Dr. near me that could replace Dr. Cao, but I had no such luck. I gave up and just decided to trek from Boston to Worcester once a month and get adjusted, I also line up a hot stone massage at the office to make the trip worth my while :)

Dr. Cao and the Healing Hands team are the best! Thanks for changing my life!

-Jared 2/13

 

“Thank you very much for helping me regain full function of my left hip, which was injured last spring. As you know, the pain in my hip had increased steadily for several months before I followed the advice of two friends who recommended I see you for treatment. It was my good fortune to take their advice!

After evaluating my condition, you went to work right away to bring my hip back to its proper alignment. I was surprised at how quickly my hip recovered, and am grateful to report that it is fully functional and pain free. The treatments you have given to my right knee and lower back have also been successful, and I’m thankful to be able to move easily again. You and your office manager, Wendy, are always welcoming, and I am pleased to recommend your services to anyone who is looking for quality chiropractic care.”

-Barbara 12/12

 

“I have had neck pain for many years due to my line of work as an office manager and being at a computer all day. I was currently suffering migraine headaches for 4 days due to head and neck pain. I was in need of a new chiropractor because mine had retired. When I did research I was led to Dr. Kelly Cao. I had the pleasure to speak with the office manager, Wendy, who was both professional and friendly and took the time to answer questions I had regarding the practice. I was given two appointments immediately; one for an exam and one for treatment.

I had a thorough examination with Dr. Cao, who is very professional and compassionate. She took her time to evaluate my situation and address my concerns. She offered two different types of treatment for adjustment to realign my neck to alleviate the pain. I let her make the decision for hands on adjustment verses the activator because she felt it would resolve the pain better. After my treatment my headache was gone and my neck felt great! I was given instructions for home care and returned for two more appointments within the next week due to the severity. I did not need to to return for two weeks. She also discussed my foot pain and gave me options for orthotics and gave me a catalog for shoes due to my recent foot surgery. I now return to my original maintenance care every three to four weeks. My neck pain is under control and my migraines have not returned! Dr. Cao also has two massage therapists which I intend to schedule next month.

I now know why the practice name is Healing Hands. Dr. Cao truly has healing hands and cares about your health. I now recommend Healing Hands to my family and friends.”

Anne W. 10/12

 

“I am a 40 year old male. I have been dealing with testicle and groin pain for years off and on. I have been through several different types of treatment for both the groin pain and low back issues over the past 10 years. I have finally found relief from the pain with Dr. Cao!

 

I had a great phone consultation with the Healing Hands office before going in to meet with Dr. Cao. She listened to my story, answered all of my questions and then proposed her treatment plan.

 

She explained that she believed that my low back issues were most likely causing a referred pain into my groin area and testicles. I honestly did not believe her at first even though I really wanted to…

 

I had been to two other Chiropractors, three different back surgeons, and a urologist who all drew no correlation between my low back and the groin and testicle pain. I even had asked that exact question, and all of them assured me that there was no correlation between the two.

 

Dr. Cao first began by realigning my hips and then by performing deep medical massage in some key areas. After just a couple of weeks, I am pain free! I am continuing with my treatment to ensure that my hips will stay in line and so that I can even further loosen up the areas of my back that have been tight for so many years.

 

I would highly recommend Dr. Cao to anyone that has pain. She is a fantastic Doctor. Unlike most doctors that I have seen in the past, she listens and then addresses the issue with a comprehensive approach which combines Chiropractic Adjustment and Medical Massage. The bottom line is…. It Works!

I can’t thank you enough Dr. Cao for relieving me of my pain!”

-Jim (Shrewsbury, MA) 5/12

 

“A couple of months ago my 6 year old son fell off the parallel bars at the playground. When he fell he flipped forwards and landed on the back of his neck and upper back. For a few weeks we tried the route of ice/heat and Tylenol for his pain but were unsuccessful. I hesitated to take him to his pediatrician since I was sure she’d tell us to continue what we were doing and then possibly send him for x-rays.

 

I’ve been seeing Dr. Cao for myself and thinking chiropractic adjustments would put an end to Sean’s pain much quicker than traditional medicine’s methods, I asked if she treats children. Thankfully, Dr. Cao does in fact treat children and my insurance covers the visits.

 

The day after my son’s first visit with Dr. Cao, he was pain free! She asked to see Sean a couple weeks later to be sure his adjustments held and now he is completely fine. Should he, or his brothers, have any falls or injuries involving their backs and/or necks in the future our first stop will be to the chiropractor.”

-Scott 8/11

 

I was referred to Dr. Cao by my regular doctor back in January, for ongoing back pain. I had been in Physical Therapy for a month, and was not improving at all from it. I was unable to take any pain meds or have any other procedures for the pain because I was in my 1st trimester of pregnancy with twins.

 

I was impressed right from my 1st visit, when Dr. Cao was able to tell me where my pain was by looking at my back, rather than me having to give a detailed explanation like I had done with my doctor, and physical therapist. Dr. Cao has followed me throughout my pregnancy, and has been able to keep my pain manageable. She has also been extremely helpful in offering advice in how to remain comfortable while carrying the extra weight of twins.

 

Healing Hands is a very warm and inviting environment. I look forward to my visits there, because they are often the most relaxing part of my week. I highly recommend Healing Hands to anyone in need of help with back pain, but especially to pregnant women whose backs go through so much extra stress with the weight of pregnancy, and do not have a lot of other options.

-Suzanne D 5/11

 

“I have been helped immensely by Dr. Kelly Cao. I was in a great deal of pain, never thought I would walk normal again, due to a slip and fall accident on black ice. I had a lot of problems ongoing from this fall. Dr. Cao always helps. No matter the pain, I do not take pain pills, I trust and believe in Dr. Cao’s therapy.”

-M. Tebo 12/10

 

“In August of 2010, I severely injured my lower back exercising which I do 6-7 times per week. It seems the exercise I invented should not have been. After two days, the pain from the injury became debilitating, I could no longer walk, even breathing began to cause me great pain.

Instead of the emergency room, a coworker with a medical background suggested I see Dr. Cao first. At 46 years old, I had never been to a chiropractor. Dr. Cao took me immediately despite a full schedule. She readily diagnosed my injury to the SI Joint and went to work. Dr. Cao also took the time to listen as I described the event which caused the injury, did a thorough examination and reviewed my medical history. After the first visit which took quite a bit of her time, I was able to stand up straight. I couldn’t believe it. That night an acquaintance who is an orthopedic surgeon called me. I explained the event and the pain and he reiterated what Dr. Cao said and absolutely recommended I continue with her. After several weeks, Dr. Cao had me back to some of my normal activities. In several more weeks, I was back to the gym, running and doing most other things.

 

“I am extremely grateful to Dr. Cao, I thought I really did it this time. Dr. Cao is a absolute professional, she knows what she’s doing and I would without hesitation recommend her to anyone and Wendy will make the insurance end if it a breeze.”

-John 11/10

 

I am afflicted with two conditions that combine to give me misery every August: crimped Eustachian tubes that prevent proper drainage of my inner ears and seasonal allergies. The resulting congestion is more than just annoying, it induces vertigo, virtual deafness, and mild discomfort. My PCP is helpless since there is no underlying infection. An ENT recommended hearing aids. After reading about the use of chiropractic to relieve symptoms of otitis media, I made an appointment with Dr. Cao.

 

After a single visit, my symptoms were substantially improved. I was able to stop decongestants without a recurrence of vertigo. I was delighted to get relief without medications. When my symptoms re-appeared this August, I returned to Dr. Cao with the same results. In addition, Dr. Cao recommended a new stretch to add to my daily routine. I am eager to see if it provides even more relief!”

-Ann 8/10

 

“Seeing Dr. Cao was the best thing I did in my recovery and I owe it to her that I am back to my old self again, as Dr’s didn’t seem to be too optimistic that I would feel 100% again. Boy am I glad they were wrong!”

-Jessica 6/10

 

“We really love having a chiropractor that sees our entire family. The kids feel comfortable and we can see their visits really making a difference in how they feel.”

-Angela 4/10

 

“At age 62, I thought I would have to live with chronic pain in my hip and back as several weeks of physical therapy had not helped. After a few weeks of therapy with Dr. Cao, my back pain was almost gone and my hip had been adjusted to it’s proper position. I was also fitted with Orthotics which has helped to relieve pain from Plantar Fasciitis.

 

It has been 4 months since I first received chiropractic care at Healing Hands, and now I can walk and do activities with no hip or back pain. The office staff at Healing Hands are wonderful, and with occasional adjustments I expect to continue to work and be active without pain.”

-Sandy 2/10

 

“I have been in two auto accidents within the past three years. Each time, I have had Chiropractic treatment from Dr. Cao at Healing Hands Chiropractic and it helped a great deal. On both occasions, I suffered from back pain and each time, Chiropractic and massage therapy helped repair and ease the pain tremendously.”

-Regina 9/09

 

“Dr Cao & Wendy, You don’t know how much you helped me with the recent injury to my neck. You truly went ‘above and beyond’ in taking the time to arrange an MRI when my primary care DR never even offered. I was totally lost and didn’t know where to begin and you selflessly made my problem your problem and helped me out. I’m very grateful. I now have a course of recovery that at the very least would have been delayed and caused me further pain and uncertainty. My only regret is that I’ve exhausted my co-pays for treatment and have to wait until 2010 to see you again. I can see why you come so highly recommended and consider it my great fortune that I’ve had the pleasure of your wonderful expertise and thoughtfulness.”

-M. Devlin 9/09

 

Since visiting Healing Hands in the past 2 months, I have gotten back my full range of motion, my pain has subsided and I no longer wake up in the morning with stiffness in my back.

-Jeff 7/09

 

“I have had neck and shoulder pain off and on for a few years and have seen other chiropractors for treatment. There is nobody that compares to Dr. Cao. The office has a “spa” like feel to it so immediately upon walking in, I felt very relaxed. After my first visit with Dr. Cao, she had found the source of my pain and formulated a treatment plan that has proven successful. Her plan consisted of deep tissue massage and adjustments and I felt immediate relief! I haven’t felt this good in years. I have and will continue to highly recommend Dr. Cao to anyone who is interested in seeing a chiropractor.”

-Tammy 6/09

 

“I called Dr. Cao and she was able to see me immediately. On my initial visit, Dr. Cao reviewed my medical history and x-rays, explained her intended course of therapy and did a lower back adjustment. Immediately following this visit, I was able to discontinue wearing the belt and stopped taking the prescribed drugs. I was amazed.

 

I have since had seven additional treatments under Dr. Cao’s care and feel as I did before the injury. I went from being unable to move to resuming my life as it was before the injury without using drugs. I still use the belt as a precaution when doing yard work, etc. but have been able to resume workouts on the elliptical trainer. I am confident that without Dr. Cao’s help, none of this would have been possible.

 

My only regret is that I didn’t see Dr. Cao immediately after the injury as this would have hastened the healing process.”

-Michael 6/09

 

“I was receiving care from another local chiropractor for over 20 years, and I still came home in pain. I went to Healing Hands, and the staff was wonderful. Dr. Cao was great, and within 5 minutes explained what was going on, and started therapy treatments right away. I have gone from chronic pain to occasional pain now and then. Thank you to the staff, for getting me on the road to recovery!”

-K. Vogel 3/09

 

“I am just grateful for the kind of compassionate, dedicated service, and care I have gotten over the years from the Healing Hands of Dr. Kelly Cao and her staff. She does more than just help me on the spot with immediate care.”

-D. Dufault 3/09

 

“Ever since that back and neck pain over 2 years ago, Dr. Cao has treated me for several other things such as ankle injury, stress reduction, healthy eating habits, and aiding in the treatment of my Polycystic Ovarian Syndrome (PCOS). She has done all of these things without drugging me up, or trying to sell me things I do not need. On the contrary, she has taught me some techniques to use at home to help in my own recovery.
From the moment you walk into her office, she treats you like a patient, but has the bedside manner far beyond what you get in a hospital, nursing home, or your primary care physician’s office. She spends time to discover what is going on, she talks to you and provides a fun atmosphere where you feel comfortable and peaceful in your surroundings. I call Kelly if I have a problem, before I call any other doctor, and I owe my friend big time for pushing me to see a chiropractor, it has been one of the best decisions of my life.”

-B. O’Leary 12/08

 

“Healing Hands is a unique experience from the moment you walk through the front door. No matter how much pain you’re in, you start to feel relaxed. Whether I have pulled muscles at the fitness center or sat working at the computer too long, relief has begun to set in by the end of my appointment. Dr Cao takes the time to listen to where it hurts. Once she has completed the adjustment, she also explains what to do to avoid this injury. She demonstrates what to do to help strengthen the weak muscles.”

-L. Jankowski 7/08

 

“A once very active woman, I became ill approximately three years ago. First with chest pain, a very sore neck and upper back, eventually both shoulders were affected. I have been from doctor to doctor and from orthopedics to rheumatologists and physical therapy was recommended. Physical Therapy failed on many occasions to relieve the pain and in some cases, made it worse. They were perplexed as to how to treat me, since they only treat one problem at a time, not taking into consideration the muscle spasms in my neck that were contributing to my shoulder pain. Nearly bedridden, I was diagnosed with fibromyalgia/myofascial pain. In short, I have chronic pain and was told to live with this. I have tried acupuncture, Qi Gong, osteopathic manipulation, chiropractic manipulation, massage therapy and meditation. Nothing worked! I was unable to drive because of the intense pain in my neck and shoulders. I finally found Dr. Cao. She has helped restore movement in my neck and relieve back, neck and shoulder pain. By locating specific trigger points in the muscles, she treats the entire body and understands how all the muscles work together. Anyone who suffers from FMS or myofascial pain knows how frustrating it is to find a therapy that can help relieve the muscle spasms. I would highly recommend Dr. Cao! She is caring, compassionate and extremely knowledgeable in her approach to treating patients with chronic pain. I can now drive, turn my neck, exercise moderately and go for walks!”

-J. Berger 7/08

 

“I had suffered from moderate to severe sciatica pain for almost 3 years. I had pain in my left leg constantly and had even gone on strong narcotic pain relievers (which barely helped). I had been to several chiropractors and back specialists from UMass and New England Baptist. I had received numerous injections into my spine to try to relieve the pain. Any relief was temporary and the specialists all recommended I have back surgery as soon as possible. My MRI showed bone spurs and a herniated disc, pressing on my L5/S1 nerve. I really did not want surgery and searched for further help. I went to several physical therapists, even driving 75 miles each way to see a PT in CT. I was just about to give into having surgery when a co-worker suggested I see Dr. Kelly Cao at Healing Hands. My co-worker had good results with her, as did another co-worker, I learned. After my first visit, I felt that I was onto something and vowed to give it one more try without surgery. It took about 8-9 months, but my leg pain was gone! Really gone! I stopped taking any pain meds at all except for an occasional Advil. Between Dr. Cao’s adjustments and deep tissue massage, it did the trick. She also gave me 4 simple stretches to do twice a day. I faithfully do my stretches each day and now I only see Dr. Cao every other week, so she can “keep me in line”. I would highly recommend Dr. Cao and Healing Hands to anyone who is not able to get relief from their pain. It truly was a miracle and I am forever grateful to Dr. Cao for helping heal me. My husband thanks her too!”

-M. Dorr 7/08

 

My experience with Dr. Cao has been wonderful! I’ve been seeing her for five years now. Not only is she a good chiropractor but she is also a good listener. I always leave feeling great after my visits.

-M. Sanchez 7/08

 

“I never used services from a chiropractor until recently when my husband suggested I give it a try in. As a sixty+ year old woman who remains physically active with interests in exercising and playing golf, I find that I have aches and pains in my lower back. I decided to give Dr Cao’s Chiropractic office a try to see if my life could be improved upon. I see Dr. Cao once a month as part of my aging process. My quality of life has been enhanced. Thank You!”

-M. Freundlich 6/08

 

“After seeing numerous chiropractors over the years, it was a welcome relief to find one who treats the whole body, not just the spine. She provides information for the patient to take home and take an active role in maintaining their good health.”

-W. Prescott 5/08

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